Privacy Policy

At Next Gear Auto Group, we value your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). By using our website, services, or mobile application, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information when you interact with our website, services, or mobile app:

• Personal Identifiable Information (PII): Name, email address, phone number, and mailing address.

• Vehicle Information: Make, model, year, and repair history.

• Payment Information: Billing details and transaction history (processed securely via third-party payment providers).

• Usage Data: IP address, browser type, operating system, and interaction with our website or mobile app.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our collision repair and garage services.

• To schedule appointments, process payments, and send service updates.

• To enhance user experience through our mobile app features.

• To communicate promotional offers, discounts, or company updates (with your consent).

• To comply with legal and regulatory requirements.

How We Protect Your Information

We implement security measures to safeguard your data, including:

• Encryption: Secure transmission of data using SSL/TLS protocols.

• Restricted Access: Only authorized personnel can access personal data.

• Regular Security Audits: To maintain compliance with data protection standards.

Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

• Service Providers: Trusted third-party partners (e.g., payment processors, repair vendors) that assist in service delivery.

• Legal Requirements: When required by law, court orders, or regulatory authorities.

• Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred with notice.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. You can control cookie preferences through your browser settings.

Your Rights & Choices Under PIPEDA, you have the right to:

• Access your personal information and request a copy.

• Correct inaccuracies in your data.

• Withdraw consent for marketing communications.

• Request data deletion, subject to legal obligations. To exercise these rights, contact us using the details below.

Retention of Information

We retain personal data only for as long as necessary to fulfill service purposes or comply with legal obligations.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies. 9. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Next Gear Auto Group Ontario Ltd

4730 Sheppard Ave E, Scarborough, ON M1S 3V6, Canada

[email protected]

+1 (647) 979-9725